FAQ

As an independent designer & brand TOMBOGO has a firm policy on returning & exchanging orders. 

• ALL SALES ARE FINAL
• PLEASE ALLOW 1-3 WEEKS FOR SHIPPING
• FOR EXCHANGES PLEASE CONTACT CUSTOMER SUPPORT WITHIN 24HRS OF RECEIVING YOUR ORDER
• EXCHANGED PRODUCTS MUST BE UNWORN & IN THE SAME CONDITIONED AS RECEIVED
• CUSTOMERS ARE RESPONSIBLE FOR ALL SHIPPING COSTS ON SIZE EXCHANGES 
• WE CANNOT ACCEPT AN EXCHANGE THAT HAVE SIGNS OF BEING WORN, ALTERED, OR DAMAGED
• PLEASE CAREFULLY CHECK MEASUREMENTS AS WE CANNOT ACCEPT EXCHANGES AFTER 24 HOURS OF RECEIVING YOUR ORDER 

For any questions or concerns please contact info@tombogo.com