FAQ
As an independent designer & brand TOMBOGO has a firm policy on returning & exchanging orders.
- ALL SALES ARE FINAL
- PLEASE ALLOW 1-3 WEEKS FOR SHIPPING
- FOR EXCHANGES PLEASE CONTACT CUSTOMER SUPPORT WITHIN 24HRS OF RECEIVING YOUR ORDER
- EXCHANGED PRODUCTS MUST BE UNWORN & IN THE SAME CONDITIONED AS RECEIVED
- CUSTOMERS ARE RESPONSIBLE FOR ALL SHIPPING COSTS ON SIZE EXCHANGES
- WE CANNOT ACCEPT AN EXCHANGE THAT HAVE SIGNS OF BEING WORN, ALTERED, OR DAMAGED
- PLEASE CAREFULLY CHECK MEASUREMENTS AS WE CANNOT ACCEPT EXCHANGES AFTER 24 HOURS OF RECEIVING YOUR ORDER
For any questions or concerns please contact info@tombogo.com